100% Satisfaction

100% Satisfaction

We'll put you in another vehicle if you’re not satisfied

We offer a full 7 days or less than 500 miles (whichever occurs first) to exchange your vehicle for another one of equal or lesser value.

Here's how our used vehicle exchange policy works

We promise 100% satisfaction. If – within a full 7 days or less than 500 miles (whichever occurs first) – you don’t absolutely love your vehicle, we’ll exchange it for another vehicle of equal or lesser value. We want you to love your vehicle!>

Here’s what you need to know to exchange a used car at University Auto Sales

- Our 100% Satisfaction designates an exchange; not a return.
- Customers may use this service only once per sale.
- Exchange will be allowed only from the University Auto Sales of purchase.
- Customers may also trade up to a more expensive vehicle but must provide for the increase in required down payment.
- The vehicle must be returned in the condition as when sold (e.g., undamaged, clean and mechanically sound).
- No money will be returned.



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